Shipping and Returns Policy
What is the shipping policy within India?
Shipping inside India is free of cost for Prepaid orders.
We use reliable courier companies like Ecom, Delhivery to ship the products which are completely insured. Generally for Cash On Delivery (COD) orders, the courier company calls you before delivery.
Can we reschedule the delivery date?
In case you are not available during delivery, you could call them back and arrange for redelivery or you can pick it up from their location.
What is the shipping turnaround time?
Product is dispatched within 24 working hours from the time order is placed and post dispatch, the delivery timeline is 4 to 5 working days.
GUIDELINES FOR A VALID RETURN:
- All product tags intact and in their original packaging
- Product must be unused
- Products must be in an unwashed and in undamaged condition
Please Note: For all claims related to receiving missing items or wrong product, we advise you to share a video evidence of unboxing and raise the issue within the 24 working hours from the date of delivery. We may not be able to entertain claims of missing product being received without a video proof of unboxing.
We will send you a confirmation email as soon as we receive the shipment at our warehouse and it passes our quality check.