Shipping and Delivery
What are the delivery charges?
Delivery charges vary based on your location and the weight of the product. Shipping charges will be calculated at checkout.
How long will it take to receive my order?
For domestic orders within India, delivery typically takes 4-5 business days. For international orders, it may take 7-15 business days, depending on the destination.
Do you offer international shipping?
Yes, we offer international shipping to several countries. Shipping charges and delivery times may vary based on the destination.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your order on the courier company’s website.
Orders and Payments
What payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and wallet payments. For international orders, we accept credit cards and PayPal.
Returns and Refunds
What is your return policy?
We accept returns within 7 days of delivery for items that are unused and in their original packaging. Customized or made-to-order items are not eligible for returns.
How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer support team with your order number and details. We will guide you through the process.
When will I receive my refund?
Refunds are processed within 7-10 business days after the returned item is received and inspected. The refund will be credited to your original payment method.
Product Information
Are your products customizable?
Yes, we offer customization options for few of our designs. Please contact us with your specific requirements, and we'll do our best to accommodate them.
What sizes do you offer?
We offer a wide range of sizes for our products. Please refer to the size chart on each product page for detailed measurements.
How should I care for my ethnic wear?
We recommend dry cleaning for most of our ethnic clothing. For specific care instructions, please refer to the product label.
Customer Support
How can I contact customer support?
You can reach our customer support team via email at
support@yaavnibys.com or call us at
+91 8178244005. We are available from 09:00-18:00.
Do you have a physical store?
Currently, we operate online only. However, we offer virtual consultations to help you choose the perfect outfit.
